Our surveys, market research and GDPR

HDI depends on the collection and analysis of information about living individuals in order to carry out the business of market research.

This information may be obtained from any individual or organisation. HDI also needs to collect and use certain types of information about people with whom it deals in order to operate. These include current, past and prospective employees, suppliers, clients and others with whom it communicates. As such, the protection of personal data is, and always has been, a top priority for HDI as a leader in the Market Research industry and producer of information about people. HDI complies with the Market Research Society’s Code of Conduct, and adheres to the UK Data Protection Act 2018 (UK DPA) and the UK General Data Protection Regulation (UK GDPR).

We will not and do not share your information with third parties for the purpose of marketing or marketing communications.

All our surveys are anonymous and confidential and you cannot be identified by your responses. You may be asked for your personal details at the end of a survey but these details will not be linked to the answers you have given during the survey. These are purely used to make sure the survey was conducted correctly, when we carry out our quality control checks. We will also use your personal details in the event that you may wish to remove / delete your survey response at some point in the future. We will hold your details for 90 days to give you the option of removing your response within the next 90 days. As such your personal details will allow us to identify your response and remove it.